At Petrie’s Pest Control, we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you engage our pest control services.

We have created this privacy statement in an effort to fully comply with the Australian National Privacy Principles of the Privacy Amendment (Private Sector) Act 2000. This privacy statement applies to Petrie’s Pest Control and your use of the website Petrie’s Pest Control.

Information we collect:

We may collect the following types of personal information from you and other sources:

• Contact information, including your name, address, email address, and phone number.
• Property information, such as the location and type of property where pest control services are requested.
• Payment information, including credit card details if applicable.
• Information about pests and pest control needs.
• Communication and correspondence records.

How we use your personal information:

We may use your personal information for the following purposes:

• To provide and manage pest control services.
• To communicate with you about your service appointments and updates.
• To process payments for services rendered.
• To respond to your inquiries and provide customer support.
• To maintain records required for legal and accounting purposes.
• To improve our services and customer experience.
• To comply with legal and regulatory requirements.

Use and disclosure of personal information:

We do not sell or rent your personal information to third parties. However, we may share your information with:

• Our technicians and staff to perform pest control services.
• Government authorities when required by law or regulation.
• Debt collection agencies for unpaid balances, as specified in our terms and conditions.

Security measures:

We take reasonable and appropriate measures to protect your personal information from unauthorised access, disclosure, alteration, and destruction. This includes using encryption for sensitive data and maintaining physical and electronic safeguards.

Access to personal information:

You have the following choices regarding your personal information:

• You can request access to the personal information we hold about you.
• You can request corrections to inaccurate or incomplete personal information.
• You can withdraw your consent for certain uses of your information.
• You can request the deletion of your personal information, subject to legal obligations.

Cookies and tracking:

Our website may use cookies and similar tracking technologies to improve your online experience. You can adjust your browser settings to manage or disable cookies.

Changes to this Privacy Policy:

We may update this Privacy Policy from time-to-time to reflect changes in our practices or for legal compliance. We will notify you of any significant changes.

Contact us:

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Petrie’s Pest Control

Email: info@petriespestcontrol.com.au

By engaging our pest control services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal information as described herein.